Terms of Service

1. Acceptance of Terms

By accessing and using the Maxiva website and our IT consulting services ("Services"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Services.

2. Description of Services

Maxiva provides enterprise IT solutions, custom software development, and expert consultation services. We offer our services through fixed-project contracts and on-demand hourly packages. We reserve the right to modify, suspend, or discontinue any part of our Services at any time without prior notice.

3. Account Registration and Security

To purchase our on-demand expert hours or access specific client portals, you may be required to register for an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized access to your account.

4. Billing and Payments

All payments for our hourly packages and fixed services are processed securely through our third-party payment processor (Stripe). By submitting payment information, you authorize Maxiva to charge the applicable fees.

Hourly Packages: Hours purchased through our on-demand packages are non-refundable unless otherwise explicitly stated in a separate Service Level Agreement (SLA). Hours are valid for 12 months from the date of purchase unless otherwise specified.

5. Intellectual Property

Unless specifically agreed upon in a separate Statement of Work (SOW), Maxiva retains all rights, title, and interest in and to our pre-existing intellectual property, methodologies, and tools used to deliver our Services. Upon full payment for custom deliverables, clients receive a perpetual, non-exclusive license to use the developed software or systems for their intended business purposes.

6. Limitation of Liability

To the maximum extent permitted by law, Maxiva shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising out of or related to your use of our Services.

7. Contact Information

If you have any questions or concerns regarding these Terms of Service, please contact us at: